Public liability insurance is a type of insurance that provides financial protection against claims made by members of the public for injury or damage to property caused by a business or its employees. It covers the legal costs associated with defending a claim, as well as any damages that may be awarded. It is important to have this insurance in place if your business deals with members of the public in any capacity.


How to make the Claim

The best way to find the public liability insurer for a claim is to contact the business or organization who you believe is responsible for the incident or event that led to the claim. The business or organization may be able to provide you with the name, contact information, and policy details of their public liability insurer.

Alternatively, you can ask Claim Today to assist you, we can write a letter before action requesting a response with insurance details


Proving Fault

To make a claim on someone’s public liability insurance, you will need to prove that the insured person was legally responsible for causing injury, property damage, or financial loss to another person. You will need to provide evidence to support your claim, such as photos, medical records, police reports, witness statements, or other documents that support your claim. We can help you by advising what is needed to give you the best chances of success.


What I will need for a Public Liability Claim

Some of the evidence or materials you need are as follows:

1. Copies of any relevant insurance policies

2. Medical records and bills related to the incident

3. Photographs or videos of the incident or the accident scene

4. Statements from any witnesses to the incident

5. Copies of police or incident or accident reports

6. Copies of any relevant correspondence between the parties

7. Relevant documents from the company or organization claiming against

8. Any expert evidence or reports about the defect or case of accident

9. Copies of any applicable laws or regulations or rules

10. Copies of any relevant contracts, notices, displays or warnings


An Experienced Specialist Personal Injury Solicitor

Yes, you may need a solicitor to help you with a public liability claim, depending on the complexity of the claim and the state in which it is filed. A solicitor can help you navigate the legal process, evaluate your case, and negotiate a settlement on your behalf.

Claim Today have been assisting thousands of clientS after public liability injuries clients since 1999, for over 20 years.

A solicitor can help to assess the potential claims and advise on the best course of action. They can also help to negotiate settlements with the claimant, draft settlement agreements, and represent you in court if the claim proceeds to trial. Additionally, they can provide valuable insight into the applicable laws and regulations that may be relevant to your claim.

A solicitor will typically win a public liability claim by gathering evidence and making a case that the defendant is liable for any injuries or damages sustained by the plaintiff. This might include collecting witness statements, medical records, photos, and other evidence that proves the defendant was negligent in some way. The solicitor will then present the case in court and argue that the defendant is responsible for the plaintiff’s injuries and damages. If the court agrees, the plaintiff will be awarded a settlement or other damages from the defendant.



It is not easy to make a claim on someone’s public liability and win. In order for a claim to be successful, there must be proof that the person in question was negligent and that their negligence caused damage or injury to you. The amount of evidence needed can depend on the type of claim and the circumstances surrounding it. Additionally, it is always best to consult a solicitor who specializes in this area of law to ensure that you are taking the right steps to get the best possible outcome.


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