Data is an important part of making a claim, but it also an important part of your personal security. As such, we are wholly committed to ensuring that your data remains yours, and that we only collect and process the data we need in order to make your claim and provide the best possible service..
Please note that certain terms in this privacy notice are defined at the end of this notice under Definitions.
Important Information and Who We Are
Claimpoint Limited. (“us”, “we”, or “our”) operates the https://www.claimtoday.com/ website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
For the purpose of the General Data Protection Regulation (2016/679) (“GDPR”) the data controller is Claimpoint Limited (company registration number 07508182) of Grosvenor House, Hollinswood Road, Telford, Shropshire, TF2 9TW and Mr DS Bal Reference number:ZB252842 Tier 1. We will, in processing your data, comply with the GDPR and all other data protection and privacy laws applied in England from time to time.
We take the responsibility of handling your private information seriously. Our Policy is based upon the principle that we will only use your personal information to help you; we do not share your information with companies other than those who we employ to facilitate the operation of our website, and to analyse how it is used. These companies use your information solely for this purpose. We will never sell your personal information to any other party.
The information that will be held about you may include your name, address, telephone number, email address and your site usage. There may be other data gathered from time to time to help us provide you with improved services.
We have taken appropriate technical and organisational measures to protect the information systems on which your personal data is stored, and we contractually require our service providers to do likewise.
Your personal information will be retained if necessary, to achieve the purpose for which it was collected, usually for the duration of any contractual relationship and for any period thereafter, as legally required or permitted in accordance with Data Protection Laws.
We reserve the right to disclose your data to permitted third parties if we are legally obliged to do so, and to our own professional advisors who are bound by confidentiality codes.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us. Details on how to do this can be found in our contact information.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
How your personal data is collected
We use different methods to collect data from and about you including through:
Use of Data
Claimpoint Limited. uses the collected data for various purposes:
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
Claimpoint Limited. may process your Personal Data because:
Consent and Access to your Information
You always have the option to opt-out of receiving any emails from us. You can do so by selecting the relevant box on any of the forms on our website, or you can notify us of your desire to opt-out by contacting us via post or email using the contact details provided.
Retention of Data
Claimpoint Limited. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
We do not transfer your personal data outside the European Economic Area (EEA).
Disclosure of Data
We may have to share your personal data with the parties set out below for the purposes of processing your claim.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Disclosure for Law Enforcement
Under certain circumstances, Claimpoint Limited. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Claimpoint Limited. may disclose your Personal Data in the good faith belief that such action is necessary to:
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Claimpoint Limited. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Claimpoint Limited. relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA). If you wish to exercise any of the rights set out above, please contact us at privacy@Claim Today .com. We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you on time scales and keep you updated.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive – alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a safety measure to ensure that personal data is not disclosed to any unauthorised person. We may also contact you to ask for further information in relation to your request to speed up our response.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.
Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.
A cookie is a small text file that is stored on your computer or device when you visit a website, and helps to analyse web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and we do not collect personal information.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. This may prevent you from taking full advantage of the website.
Storage, Hosting & Service Development
Claimpoint Limited. uses an external host to hold all the data we collect.
The Studio 4 Creative Ltd
The Studio 4 Creative Ltd are a website hosting, monitoring and maintenance provider. For more information on the privacy practices of The Studio 4 Creative Ltd, please visit The Studio 4 Creative Ltd Privacy Terms web page.
Claim Technology Ltd
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Cookies are small pieces of data stored on your device (computer or mobile device) acquired when visiting a website and helps to analyse web traffic.
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the way any personal information are, or are to be, processed.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Service is the https://www.Claim Today .com/ website operated by Claimpoint Limited.
Internal Third Parties
Other companies in Claimpoint (acting as processors) and who are based in the UK and provide certain services in relation to the services we provide and the administration of your claim.
External Third Parties
Usage Data is data collected automatically either generated using the Service or from the Service infrastructure itself (for example, the duration of a page vis