Repetitive strain injury (RSI)

Particularly in an office environment an injury such as repetitive strain injury (RSI) can be an uncomfortable, painful, and frustrating condition to face which can have long-lasting effects psychically, mentally, and also financially.

Repetitive strain injury

Particularly in an office environment an injury such as repetitive strain injury (RSI) can be an uncomfortable, painful, and frustrating condition to face which can have long-lasting effects psychically, mentally, and also financially.

You may have had to take time off work, invest in additional equipment or care and medication to better deal with the impact of the injury, or simply had to rely on others to help out more at home and at work.

If you have had to take time off or had to have extensive treatment or assistance for an injury caused by employer negligence, then you may be able to claim personal injury compensation to help get the support you need.

Claim Today Solicitors has been a personal injury brand specialising in workplace and office accidents, including repetitive strain injury claims, for over 20 years and we have the experience and expertise to get you the personal injury compensation and support you need to look ahead to the future.

What is repetitive strain injury?

Repetitive strain injuries affect the nerves, muscles, and tendons and it is where repetitive action causes injuries such as carpel tunnel syndrome, tendonitis, or vibration white-finger (VWF) syndrome to develop.

It’s often caused, as the name indicates, by consistent and repetitive actions, often seen in the hands. This can be from any type of repetitive movement including:

  • typing on a keyboard;
  • withstanding constant vibration from tools and machinery such as pneumonic drills; and
  • activities that require you to use your muscles at either high-intensity or in an awkward manner for long periods of time without a rest.


Symptoms of repetitive strain injuries vary, particularly as it depends on what condition has developed. However, the more common symptoms include pains, swelling, cramp, numbness and stiffness. This will most probably be around the affected muscle group where the actions are most in use.

Your rights and your employer’s responsibilities

As an employee, you have the right to work in a safe environment, and to only be made to operate equipment that you have received appropriate and adequate training for. RSI shows an example of how you may be overworked on tasks that cause repetitive stress without proper rest breaks or protection, or that you have not received proper training on equipment that may be causing the stress.

If your employer has not complied with your right to work in a safe environment, you might be able to bring a personal injury claim against them as they have not complied with strict health and safety in the workplace regulations.

I don’t want to jeopardise my job my claiming…

Quite simply, you wouldn’t be putting your job at risk by claiming against your employer.

In the UK, there are strict employment laws in place stating that employers can not treat you any differently or dismiss you for bringing a claim against them.

In fact, all UK businesses are required to have employer’s liability insurance, which is likely to be what employer’s would use to handle your claim, safeguarding themselves in the event of a claim.

Do I have a claim?

If you were injured in a workplace incident and you believe that it falls under employer liability, then you might have a claim.

It is important to have as many details about the accident to hand as possible. This includes when and where the incident took place, details of those involved, and of any witnesses if you have any (including details of any CCTV that may be available).

We offer free impartial advice on whether you can make a claim either by completing our online form, or calling our claim team on 08000 93 93 92. Alternatively, request a callback on this page and we will call you back.

Frequently asked questions

Personal injury compensation can help ensure that you have what you need to plan for the future and put you back in a situation that is as similar as possible to before the incident.

Compensation is calculated to cover a number of factors including:

  • the severity and impact of the injury
  • loss of earnings
  • costs of treatment
  • costs of equipment needed for day-to-day living
  • required aftercare or continuous care
  • house adjustments (such as ramps, modified rooms)
  • costs of re-training if a career change is unavoidable

If you have been injured in an accident that was not your fault, you are putting yourself in the best possible position both financially and in terms of finding the correct support going forward by enquiring about claiming personal injury compensation.

Our expert personal injury solicitors and experienced personal injury claim team will be able to breakdown what to expect from a claim and how it is calculated to ensure that any compensation you successfully claim puts you in the best position for now and for you and your family’s future.

There are three ways you can start your claim with Claim Today Solicitors:

  1. Use our quick and easy online form – we’ll ask you about the incident and your injuries and let you know if you could have a claim; or
  2. Call our claims team on 08000 93 93 92 and we’ll guide you through the steps to see if you have a claim; or
  3. Use one of our live chat functions on this website, or on Facebook Messenger.

By contacting Claim Today Solicitors, we will let you know whether you have a personal injury claim and give you the information you need to start a claim.

Should you claim with Claim Today Solicitors, we will pass on your matter to one of our experienced case handlers and specialist personal injury solicitors to carry out your matter in a courteous and efficient manner.

As part of our commitment to keeping claims simple, we make personal injury claims on a no win no fee basis, removing the financial risk of making a claim. You will not need to pay your legal costs should your claim be unsuccessful, meaning that you can claim with no need to worry about the finances involved.

Our claim handlers will inform you whether you qualify for a no win no fee agreement and how much you would pay should your personal injury claim be successful.

Typically, this is 15% of your initial damages taken from your compensation and never more than 25% including the price of after-the-event insurance.

Serious injuries are best identified by how long they’ve needed treatment for, if you are unable to return to work and how long you are unable to return to work, as well as if you need assistance in completing day-to-day tasks.

If your injury has impacted your life in a way that has set you back financially or it will do so in the future, then it is likely to be serious enough to enquire about making a claim.

The main things that you might be able to claim against are:

  • care and equipment both current and future;
  • loss of earnings, as well as potential future earnings if your future progression has been impacted as a result of the injury; and
  • the loss of being able to participate in activities such as sport or learning particular skills that you are now unable to due to your injury.

There is no exact estimate we can give, but you can get a good idea on the amount of compensation you could claim for by using our online compensation calculator.

We do receive claim enquiries from people who are calling on behalf of somebody else, mainly parents on behalf of children, or spouses on behalf of their partners – particularly in cases of more serious injuries including comas and brain injuries.

You can certainly start the process on someone else’s behalf, and we will guide you through the steps needed to ensure that it is as simple as possible through this difficult time. You can start by using our online form, requesting a callback, or by calling us on 08000 93 93 92.

Under the upcoming personal injury reforms in 2020, a more claimants will have to go through the small claims court. Namely those whose injury claims from road traffic accidents are likely to recover £5,000, and £2,000 for other claims. The current threshold for small claims is £1,000.

Most firms will not be able to represent those who go through small claims due to the costs involved, meaning that you would have to take the claim on yourself. We may be able to assist you with making your application, to see if we can call us on 08000 93 93 92.

Claim Today Solicitors is a specialist personal injury law firm that handles personal injury claims concerning injuries from road traffic accidents, workplace accidents, or accidents in public and shops.

It is our mission to ensure that everyone has access to legal assistance with their claims. That’s why we continue to provide personal injury claims on a no win no fee basis and offer support for those who are going to small claims court.

Claim Today Solicitors has been a well-known personal injury name for over 20 years in the UK. Thousands of people have claimed personal injury compensation with us to help rebuild their lives and get the care and assistance they need.

We believe in keeping claims simple from start to finish. To us, this means you can interact with us in a way that suits you.

This starts with being able to start your claim online or over the phone and continues with keeping you informed at every key point of your personal injury claim. We will communicate what has happened in your claim, as well as the next steps.

Start your claim today with our online claim form

Make a claim in minutes with our online claim form, and a member of our team will be in touch to make sure your details are correct and if you want to proceed with your claim.

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