Amazing Win for Maria: Slip in Supermarket Compensation UK

Maria secured £18,000 after a slip in supermarket compensation UK. Learn how DS Bal’s expertise achieved a successful wet floor accident claim.

Supermarket visits are usually routine, but a simple oversight can turn an ordinary trip into a serious accident. Maria, a 34-year-old shopper, experienced this firsthand when she slipped in the produce section of her local supermarket. With no warning signs visible, she suffered a fractured wrist and a back injury. This case study demonstrates how DS Bal’s expertise in slip in supermarket compensation UK claims turned what could have been a discouraging experience into an £18,000 success.

Accident Details: The Slip That Changed Everything

Maria was shopping on a rainy Friday afternoon when she stepped onto a wet patch caused by the produce misting system. The floor was slippery, and no warning signs were in place. She fell heavily, fracturing her wrist and injuring her back.

The injuries led to:

• • Difficulty performing daily tasks

• • Limited working hours for several weeks

• • Pain and discomfort requiring ongoing physiotherapy

A seemingly minor hazard quickly escalated into a serious slip in supermarket compensation UK case.

See Accident in a Shop or Supermarket Claims: Your Quick Guide

Supermarket’s Initial Response: Denial and Deflection

Immediately after the incident, the supermarket claimed:

• • Liability denial, insisting warning signs had been displayed

• • Maria was not paying attention, shifting blame to her

• • A brief incident report without photographic evidence

For many injured shoppers, this is where cases stall. Maria’s proactive decision to contact DS Bal was critical in turning the situation around.

Read more Public Liability Evidence Checklist You Need Today

DS Bal’s Evidence Strategy: Building a Strong Case

Achieving a wet floor accident claim success often depends on the speed and quality of evidence collection. DS Bal implemented a comprehensive strategy:

CCTV Preservation Within 24 Hours

Supermarket CCTV is routinely overwritten. DS Bal acted immediately, ensuring footage of the incident was secured within 24 hours. This captured:

• • The wet floor conditions

• • Staff response

• • Other shoppers’ movements

Photographic Evidence

Maria’s photos clearly showed:

• • No cones or signs

• • Wet patches from the misting unit

• • Shoppers unaware of the hazard

These images contradicted the supermarket’s initial statements.

Witness Statements

Two shoppers witnessed the fall and confirmed the absence of warning signs. One even noted a near-slip earlier that day.

Store Incident Report Analysis

Internal records revealed prior similar incidents and inconsistent placement of warning signs. This suggested a pattern of negligence, reinforcing the case.

Health & Safety Compliance Review

For more details read Public Place Slip or Trip Claims – What You Need to Know.

DS Bal’s investigation found:

• • Inadequate staff training

• • Lack of formal cleaning schedules

• • Poor risk assessment procedures

This demonstrated the supermarket’s failure to maintain a safe environment, strengthening the slip in supermarket compensation UK argument.

Health and Safety Executive (HSE) guidance page.

Expert Witness Coordination

Expert testimony is crucial in supermarket injury claim amount cases:

Medical Experts

• • Orthopaedic specialist for wrist fracture evaluation

• • Physiotherapist for back injury assessment

• • Prognosis report outlining expected recovery

Health & Safety Specialists

• • Reviewed cleaning and inspection procedures

• • Confirmed breaches in standard safety practices

This professional support reinforced Maria’s claim, countering all supermarket defenses.

Negotiation and Settlement: Turning £6,000 Into £18,000

The supermarket insurer initially offered £6,000, a typical low-ball settlement. DS Bal’s meticulous evidence and expert reports enabled him to negotiate confidently, securing a £18,000 settlement for Maria , a clear wet floor accident claim success.

Compensation Breakdown

Maria’s £18,000 supermarket injury claim amount covered:

• • £9,000 – Pain, suffering, and loss of amenity

• • £4,500 – Lost earnings

• • £2,000 – Rehabilitation and physiotherapy

• • £1,500 – Care and assistance at home

• • £1,000 – Travel and medical expenses

This ensured full coverage of her injuries, recovery, and associated costs.

Recovery Timeline

• • Weeks 1–2: Immobilised wrist, severe back pain

• • Weeks 3–6: Partial mobility regained, ongoing physiotherapy

• • Months 2–4: Gradual return to work

• • Months 5–6: Full independence, occasional back flare-ups

• • Month 7: Medically stable, long-term recovery achieved

The compensation allowed Maria to recover without financial stress.

DS Bal’s Supermarket Accident Expertise

“Supermarket slip cases require fast action and precise evidence,” says DS Bal. “From CCTV to witness statements and health & safety audits, acting quickly can turn denied claims into success. Our focus on supermarket accident claims ensures clients get the compensation they deserve.”

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FAQs – Slip in Supermarket Compensation UK

Q1: How much compensation can I get for a slip in a supermarket?
A1: Compensation depends on the severity of your injuries, medical costs, lost earnings, and impact on daily life. For serious injuries like fractures or back problems, settlements can reach £18,000 or more, as in Maria’s case.

Q2: How do I prove a slip in supermarket compensation UK claim?
A2: Key evidence includes: CCTV footage, photographs of the hazard, witness statements, supermarket incident reports, and medical records. Specialist solicitors like DS Bal can help gather and present this evidence for a strong claim.

Q3: How long do I have to file a supermarket injury claim in the UK?
A3: The usual time limit is three years from the date of the accident. Acting quickly is important to secure CCTV, witnesses, and other evidence that could be lost over time.

Q4: Can I claim if the supermarket says I wasn’t paying attention?
A4: Yes. Even if the supermarket tries to blame you, liability depends on whether they breached their duty of care. Evidence of missing warning signs or prior similar incidents strengthens your claim.

Q5: Do I need a solicitor for a supermarket slip claim?
A5: While not mandatory, a solicitor experienced in slip in supermarket compensation UK claims can improve your chances of success and help secure the maximum settlement.

Q6: What injuries are commonly compensated in supermarket slip cases?
A6: Typical injuries include fractures, sprains, back injuries, and soft tissue damage. Compensation also covers physiotherapy, care costs, and lost earnings.